Inclusive Growth Show

Leading with Purpose: Reconnecting Culture, Values and Inclusion

Toby Mildon Episode 168

Why values-led leadership creates truly inclusive growth

In this inspiring conversation, Gillian Drakeford shares her journey from management trainee to leading IKEA UK & Ireland, and her deep insights from helping IKEA expand into China.

She reveals how formative experiences shaped her leadership style, including a key moment when asking “why” was discouraged — an attitude she actively challenged throughout her career.

Gillian discusses how cultural intelligence, values-based recruitment, and inclusive leadership fostered sustainable business growth and stronger emotional connections with customers and colleagues alike.

In this episode:

  • The leadership lesson Gillian learned at 18 that stayed with her for life
  • How she helped IKEA thrive in China through cultural sensitivity
  • Rebuilding IKEA UK’s values and reconnecting teams with purpose
  • Why inclusive leadership drives emotional connection and commercial success
  • Her practical advice for leaders seeking inclusive growth

Send us a message

If you're enjoying this episode and looking to boost equity, inclusion, and diversity in your organisation, my team and I are here to help. Our team specialises in crafting data-driven strategies, developing inclusive leaders, designing fair recruitment processes, and enhancing disability confidence. With a blend of professional expertise and lived experience, we're ready to support you on your journey. Reach out to us through our website

If you want to build a more inclusive workplace that you can be proud of please visit our website to learn more.

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